General Terms & Conditions
To help ensure the health and well-being of our associates and pet parents, we are temporarily suspending all product returns or exchanges.
Due to COVID-19 we have temporarily adjusted our services. We are now offering curbside pickup and local delivery within 10 km of the Dog Lounge at no additional cost. Below is a breakdown of our pickup and delivery services.
We will not enter the building or house, we ask that you meet us outside in front of your home. We will be dropping off deliveries between 5pm-9pm (except on Sundays). We will call or text you when we are on our way.
We provide same-day delivery if the order is placed before 3pm.